Position Summary
The Goodway Volunteer Ambassador provides excellent customer service, handling essential sales floor functions and working in the processing area handling a variety of donated goods. This “hands on” volunteer position requires the ability to work in a fast-paced environment, provide excellent customer service and create a memorable experience for every shopper and donor. The Goodway Volunteer Ambassador will ensure that all established procedures are carried out according in a safe, respectful and inclusive way.
Responsibilities
- Provides courteous, friendly, efficient and effective service to internal and external customers and other members of the public
- Greets, assists and thanks donors by receiving incoming goods
- Handles all donations carefully to avoid damage and is responsible for following safe handling practices and procedures
- Processes donations in a timely and accurate manner
- Creates/maintains displays and rotates donations as required
- Ensure that The Goodway store is always beautiful, clean and welcoming
- Performs routine cleaning functions
- Observes and adheres to internal policies in accordance with the Ontario Occupational Health and Safety Act (OSHA), Workplace Hazardous Materials Information Systems (WHMIS), and Worker’s Safety Insurance Board (WSIB)
- Reports promptly to the Store Manager/Assistant Manager(s) of any mechanical defect or anything that could be a safety hazard
- Actively works as part of a team to provide and maintain a safe and healthy work environment that meets or exceeds all legislated and industry standards
- Performs other duties as assigned or needed