Individual Volunteer

NOW RECRUITING VOLUNTEERS: The Goodway Volunteer Ambassadors

 

POSITION SUMMARY

The Goodway Volunteer Ambassador provides excellent customer service, handling essential sales floor functions and working in the processing area handling a variety of donated goods. This “hands on” volunteer position requires the ability to work in a fast-paced environment, provide excellent customer service and create a memorable experience for every shopper and donor. The Goodway Volunteer Ambassador will ensure that all established procedures are carried out according in a safe, respectful and inclusive way.

RESPONSIBILITIES

  • Provides courteous, friendly, efficient and effective service to internal and external customers and other members of the public
  • Greets, assists and thanks donors by receiving incoming goods
  • Handles all donations carefully to avoid damage and is responsible for following safe handling practices and procedures
  • Processes donations in a timely and accurate manner
  • Creates/maintains displays and rotates donations as required
  • Ensure that The Goodway store is always beautiful, clean and welcoming
  • Performs routine cleaning functions
  • Observes and adheres to internal policies in accordance with the Ontario Occupational Health and Safety Act (OSHA), Workplace Hazardous Materials Information Systems (WHMIS), and Worker’s Safety Insurance Board (WSIB)
  • Reports promptly to the Store Manager/Assistant Manager(s) of any mechanical defect or anything that could be a safety hazard
  • Actively works as part of a team to provide and maintain a safe and healthy work environment that meets or exceeds all legislated and industry standards
  • Performs other duties as assigned or needed

QUALIFICATIONS

  • Available and willing to volunteer variable shifts including: days, evenings and weekends (Saturdays & Sundays)
  • Excellent customer service skills and the ability to work effectively with the public
  • Experience in related field such as customer service, retail sales, warehousing/material handling preferred
  • Ability to work in a warehouse environment and tolerate heat, cold and dust
  • Ability to work in a fast-paced environment
  • Good verbal/written communication and mathematical skills

Please fill out the form below to submit your application, or download a PDF Copy HERE:

Your Full Name (required)

Street Address (including apt. Suite# is applicable, and Postage code (required)

Your Primary Contact Number (required)

Your Email (required)


Which of these skills do you have? (required)
MerchandisingCustomer ServiceStock/InventoryGreeterInternetCashierComputer Skills


Your Current Employer (required)

Your Previous Positions (required)

Your Previous Employment (required)


Current Occupation Status (required)
StudentEmployedUnemployedSelf-employed


Referral Source/Employment Agency name (required)

Agency Contact Person/Details (required)


Your Work Experience (required)
Customer ServiceMerchandisingInventory


What Previous Volunteer Experience Do You Have? (required)

Organization Name (required)

Contact Person (required)

Volunteer Duties (required)

Length of Volunteer Commitment (required)

Reason(s) for Leaving (required)

When Are You Available (required)

When Can You Start (required)

How Much Time Can You Commit ie. Hours per day and week (required)

Please Detail any Accommodations if needed (required)

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